Uber has announced plans to end its operations in Nigeria after 12 years, with the ride-hailing company confirming that its services will officially wind down on September 2, 2026.
The company disclosed the decision in a statement to customers on Wednesday, September 2, citing a review of its business operations.
“After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” Uber said.
Uber launched its services in Lagos in 2014, becoming one of the major ride-hailing platforms connecting passengers with independent drivers across the city and, subsequently, other parts of Nigeria.
The company thanked Nigerians for using its platform over the past 12 years and acknowledged that the decision could disrupt the routines of customers who relied on its services.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers,” the company said.
Uber also apologised to customers for the inconvenience caused by the shutdown.
“We know this may cause disruption to your routine, and we sincerely apologize for the inconvenience.”
The company said its help centre will remain available until September 23, 2026, to assist customers with final account-related enquiries following the end of its operations.
Uber’s departure comes after years of challenges within Nigeria’s ride-hailing industry, particularly over disputes involving drivers, fares, commissions and working conditions.
Uber drivers have staged protests and industrial actions at different points, including in 2017, 2023 and 2025, with drivers raising concerns over fare reductions, commission rates and their treatment by ride-hailing companies.
The development also comes amid increasing competition in Nigeria’s transportation and mobility sector, with several local and international platforms competing for passengers and drivers.
Uber’s exit from Nigeria forms part of a wider pattern of withdrawals from some emerging markets. The company has previously left a number of countries across Africa and Asia as it reviewed its operations and business strategy.
For Nigerian customers, the September 2 shutdown means the Uber app will no longer provide its ride-hailing services in the country, while the company will continue to offer limited customer support through September 23.
After more than a decade of operation, Uber’s departure marks the end of one of the most recognisable international ride-hailing brands in Nigeria’s urban transportation market.
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