Leading fintech company OPay Digital Services has dismissed as false a viral social media message claiming that the company would suspend operations from September 1, 2026, and advised customers to withdraw or transfer their funds.
The message, which circulated widely across social media on Sunday, purportedly warned OPay customers that the fintech would embark on a prolonged break from September 1.
OPay, however, described the publication as false, malicious and misleading, assuring customers that its services remain fully operational.
In a statement published through its verified social media platforms, the company said:
“OPay is not going on break by September. We’re here, and we’re going nowhere!”
The fintech urged customers to carefully examine the viral message, saying there were several signs that showed it was not an official communication from the company.
OPay also advised customers to verify information through its authenticated communication channels before acting on messages shared online.
“True OPay users know how to identify our official communications. Take a closer look at the viral post and you’ll spot the red flags.”
The company added:
“Always verify before you share. Filter the noise! Follow our official pages for authentic OPay updates.”
The development was also addressed by Dr. Maxwell Loko, Vice-President, Public and Government Affairs at OPay Digital Services, who described the publication as a deliberate attempt to mislead customers.
“This post is false, malicious and misleading. OPay is not shutting down, and customers should not be misled into withdrawing their funds based on fabricated information,” Loko said.
He urged members of the public to disregard the message and rely exclusively on OPay’s verified platforms for announcements concerning the company’s operations.
Loko further warned that deliberately spreading false information capable of causing panic or undermining confidence in a financial institution could have legal consequences.
“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences,” he said.
The clarification comes amid growing concerns over the spread of fabricated information across social media, particularly claims involving financial institutions that could trigger unnecessary panic among customers.
OPay therefore advised its customers to exercise caution and confirm the authenticity of any financial or operational announcement before taking action.
The company reiterated that it is not shutting down or suspending its operations from September 1, 2026, and that its services remain available to customers.
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